Bank Of The Future

 Essay about Bank Of The Future

THE BANK OF THE FUTURE:

innovative solutions to meet the

difficulties of the fresh environment

Association 1 associates:

Jerome Bagley

Michele Bovet

Kabelo Mothlala

Sifiso Musundwa

Nolwazi Nzama

Kumaran Pather

Aneesa Razack

0829017524

0836552395

0798767059

0760517514

0713517702

0833910101

0823992568

[email protected] co. za

[email protected] com

[email protected] co. za

sifiso. [email protected] co. za

nolwazi. [email protected] company. za

[email protected] com

[email protected] co. za

0836763987

[email protected] co. za

Project Mentor:

David Makovah

1

Material

Executive Summary...................................................................................................................................... 3 Part 1: TASK SCOPE........................................................................................................................ some 1 . 1 Purpose.................................................................................................................................................. some 1 . two Problem Statement................................................................................................................................ 4 1 . 3 Emphasis and restrictions............................................................................................................................. 4 Chapter 2: RESEARCH ANALYSIS............................................................................................................... six 2 . one particular Desktop Analysis.................................................................................................................................. 6 installment payments on your 1 . one particular The new environment..................................................................................................................... 6 installment payments on your 1 . two Implications of the new environment......................................................................................... 10 installment payments on your 1 . several International developments....................................................................................................................... 13 installment payments on your 1 . 5 Local tendencies................................................................................................................................... 18 installment payments on your 2 Insights from Qualitative Research.................................................................................................... twenty-one Chapter 3: BUSINESS CIRCUMSTANCE....................................................................................................................... 25 3. 1 Advice............................................................................................................................... 25 3. 2 Explanation............................................................................................................................................... 27 several. 3 Department network version......................................................................................................................... 29 three or more. 4 Economical Projection.............................................................................................................................. 23 Chapter some: RESEARCH TECHNIQUE................................................................................................. 33 Part 5: RECOMMENDATIONS............................................................................................................................ 34

2

Executive Overview

The financial industry is faced with a rapidly changing competitive landscape that is putting pressure on the relevance and future success of the traditional retail banks. The past five years provides seen a rise in the entry of non-traditional banking players; rapid technological advancement in the devices that are used by clientele; and changes in consumer needs and behavior with regard to the delivery of bank solutions in crucial segments and their expectations of their financial services supplier. Faced with this new environment, it really is...

References: ations], (Accessed a few August 2012).

3. Accenture (2010): Basel 3 as well as consequences: Facing a New Regulatory

Environment,

[http://www.accenture.com/SiteCollectionDocuments/PDF/Accenture_Basel_III_and_its_Con

sequences. pdf], (Accessed 5 September 2012).

some. Basel 3 (2010, rev Jun 2011): A global regulatory framework for further resilient financial institutions and

financial systems, [http://www.bis.org/publ/bcbs189.pdf], (Accessed 5 September 2012).

(Accessed 5 August 2012).

6. BT and Avaya, March (2012): Personal touch needs to be key to banks' future plans,

[http://www.avaya.com/uk/about-avaya/newsroom/news-releases/2012/pr-270312/],

(Accessed 18 July 2012).

7. Novantas U. S i9000 Multi Funnel Customer Exploration (2012): The Rise of the Virtually Domiciled,

[http://www.novantas.com/articlepdf/Novantas_US_Multi_Channel_Research_2012.pdf ],

chinsights%2Fdefault%2Fen-us%2FFiles%2Fwp1591276990%2FFace-to-Face%20%20a%20EUR%2015-20bn%20multichannel%20opportunity_43e0f6bf-e712-4a6c-aa6d7eee8343e502. pdf ], (Accessed 12 June 2012)

9

10. KPMG and Innovaro (2007): Banking in Innovation? The task for Retail Banks.

[http://www.kpmg.com/uk/en/issuesandinsights/articlespublications/pages/banking-oninnovation-challenge-for-retail-banks.aspx]. (Accessed 6 06 2012)

10

[http://www.pwc.co.za/en_ZA/za/assets/pdf/major-banks-analysis-march-2012-v1.pdf]

(Accessed 9 September 2012)

doze. The Economist (19 May well 2012): Special Report – International Bank, p. 5-24

13

[http://www.scribd.com/doc/99680496/Insights-for-Banks-From-the-Retailing-Sector]

(Accessed 7 July 2012)

14. Goldstuck, A. All over the world Worx (2012): Internet Things – the Quiet Engine of the To the south

African Economic climate

15. SOCIAL FEAR Home Loans client research studies (2007 and 2010)

18

[http://www.actuarisk.be/files/BankingSite.pdf], (Accessed 10 July 2008).

17. Welch, P. and Worthington, H. (2010), Tesco Bank and Virgin Cash: prospects pertaining to banking

with no banks

(Accessed 12 Come july 1st 2008).

[http://www.banknetindia.com/banking/ibkg.htm]. (Accessed 13 September 2008).

19. Mauro, Farrenheit and Tschoegl, A. (2008), Building a Global Bank: The Transformation of Bunco

Santander, [http://press.princeton.edu/chapters/s8671.pdf]

20. Townsend, S i9000 and Mosala, T. (2008), Capitec as well as the industry,

[http://www.papercamp.com/essay/33601/Capitec-Bank-And-The-Industry]

July 2012).

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and promoting.

[http://www.accenture.com/SiteCollectionDocuments/PDF/FinancialServices/AccentureBanking-2016.pdf] (Accessed 20 July 2012)

twenty-two

insights.[http://kw.wharton.upenn.edu/ey-global-banking/global-banking-2020/] (Accessed 10

Might 2012)

23. Peppers & Rodgers (2009), Changing the Channel: a brand new approach to multi-channel

strategy inside the financial services market

(Accessed three or more October 2012)

24

Functioning Costs. [http://www.finextra.com/Finextradownloads/featuredocs/Trends_in_Retail_Banking_Channels__Improving_Client_Service_a

nd_Operating_Costs. pdf] (Accessed 18 July 2012)


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